With Vdesk's one-way video call feature, you can provide your customers with an innovative and unique way to interact with your business. Unlike traditional video calls, where both parties can see each other, one-way video calls only allow the customer to see the agent. This approach creates a more comfortable and private experience for the customer, as they can share sensitive information without feeling like they're on display.


Vdesk's one-way video call feature is also highly secure. We use end-to-end encryption to ensure that all video calls are protected from prying eyes. This way, your customers can feel confident that their information is safe and secure while they interact with your business.

Features

Our one-way video call feature is perfect for businesses that want to add a personal touch to their customer interactions without sacrificing privacy or security. Whether you're in the healthcare industry, financial services, or any other industry that deals with sensitive information, Vdesk's one-way video call feature can help you provide the best possible customer experience.


One-way video call is a powerful feature of Vdesk that enables you to provide a human touch to your online customer interactions. It allows you to offer a more personalized and engaging customer service experience by allowing your agents to see and hear your customers.

Features

With one-way video call, customers can use their webcam to communicate with an agent, while the agent can only use audio to respond. This ensures that the privacy of your customers is maintained, while providing a more interactive and humanized experience.


One-way video call can be especially useful for businesses that deal with complex products or services that require more personalized assistance. It can also be used for sensitive issues that require a higher level of trust and understanding between the customer and the agent.

Features

Additionally, one-way video call is an innovative way to differentiate your business from competitors and provide a unique customer experience. It is a secure and cost-effective way to provide high-quality customer service and build stronger relationships with your customers.

Features

At Vdesk, we understand the importance of providing exceptional customer service, and one-way video call is just one of the many features we offer to help you achieve this goal.