Revolutionary platform that enables you to connect with your customers in the most human way possible, right when it matters the most. With our unique one-way video call feature, we offer a seamless, personalized experience that is second to none.
Users visit your site for a purpose, but significant of them drop off for any of the below reasons –
Have some Questions to get clarity on.
Prefer to speak to person (not chatbots) for guidance to make an informed decision especially for high-value purchases.
In hurry / Impatient to call and wait on long customer care calls.
Get distracted as the doorbell / mobile rang or because of something else
Legitimate high-value online customers deserve instant human interaction to complete the journey with confidence.
The all-in-one customer engagement solution. Consolidate all your customer conversations from widget, email, chat, and messaging apps in one location for easy management and response.
One-way video calls offer an added layer of privacy for customers or clients who may feel uncomfortable sharing their video with an executive or sales representative.
Automation and routing: Vdesk's AI-powered automation and routing can help you manage and prioritize your customer inquiries, ensuring that urgent requests are handled promptly.
Vdesk offers an all-in-one solution that allows businesses to consolidate their customer interactions across multiple channels, including email, chat, and messaging apps, in one location.
Vdesk takes privacy and security seriously. Our platform ensures the protection of your sensitive information with encryption at rest and SSL/TLS encryption for secure communication.
Our advanced reporting tools help you optimize your business operations, saving you valuable time and resources while reaching your audience efficiently.
No additional software: Vdesk is entirely browser-based, so you don't need to install any additional software or plugins to use. Can access from anywhere, anytime.
Note that this is not an exhaustive list, and Vdesk offers additional features and capabilities.
